FAQ

Aren’t all limousine services same?

Unfortunately it is not that simple. You should seek out referrals and recommendations from friends, family and business associates. There are many factors to consider such as reputation, years in operation, size and age of fleet, licensing and insurance, customer service, chauffeur staff – all company employees (screened & trained), and financial stability. Please use due diligence in choosing your transportation service. Do not be hesitant to ask questions .

 

Where do I meet my chauffeur at Dullas International Airport ?

Our driver will meet you inside the baggage claim area for your arriving flight with a name sign. International travelers- our driver will meet you outside of customs with a name sign.
You can also request to meet driver outside in that case please call us before coming out of terminal with your luggage. Please use the exit at the baggage claim area for your arriving flight.
If for some reason you do not see your chauffeur, please call our office right away +1 202 439 86 96 and we will assist you immediately. Failure to call will result in a full charge/no-show.

 

Where do I meet my chauffeur at BWI International Airport ?

Our driver will meet you inside the baggage claim area for your arriving flight with a name sign. International travelers- our driver will meet you outside of customs with a name sign.
You can also request to meet driver outside in that case please call us before coming out of terminal with your luggage. Please use the exit at the baggage claim area for your arriving flight.
If for some reason you do not see your chauffeur, please call our office right away +1 202 439 86 96 and we will assist you immediately. Failure to call will result in a full charge/no-show.

 

Where do I meet my chauffeur at Reagan National AIrport ?

Our driver meet you outside the terminal on the lower level at the outer most curbside lane with a name sign on the passenger window. Please call us before coming out of terminal with your luggage. Please use the exit at the baggage claim area for your arriving flight

 

Where do I meet my chauffeur at Union Station ?

Our driver will meet you at the middle curbside lane with a name sign on passenger window.
If for some reason you do not see your chauffeur, please call our office right away +1 202 439 86 96 and we will assist you immediately. Failure to call will result in a full charge/no-show.

 

Is gratuity for the driver included?

All airport transfer have 10% gratuity included. All other services up to guest discretions.
Industry standards for limo driver tipping are about 15% of the total bill. This can range from 10% to 20% based on the quality of service that was provided.